{"id":3,"date":"2025-12-17T19:35:45","date_gmt":"2025-12-17T19:35:45","guid":{"rendered":"https:\/\/eland.md\/wp\/?page_id=3"},"modified":"2026-03-14T13:46:20","modified_gmt":"2026-03-14T11:46:20","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/eland.md\/ru\/politica-de-confidentialitate\/","title":{"rendered":"Politica de confiden\u0163ialitate"},"content":{"rendered":"<h3 class=\"wp-block-heading has-text-align-center\">Politica de Confiden\u021bialitate<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">1. Informa\u021bii generale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Confiden\u021bialitatea datelor dumneavoastr\u0103 cu caracter personal reprezint\u0103 o prioritate pentru <strong>ELAND SHOP S.R.L.<\/strong>.<br>Prin aceast\u0103 Politic\u0103 de Confiden\u021bialitate explic\u0103m ce date colect\u0103m prin site-ul <strong><a href=\"https:\/\/eland.md\/ru\/\" data-type=\"link\" data-id=\"https:\/\/eland.md\/\">eland.md<\/a><\/strong>, \u00een ce scop le folosim, \u00een ce temei le prelucr\u0103m, c\u00e2t timp le p\u0103str\u0103m \u0219i care sunt drepturile dumneavoastr\u0103. Prelucrarea datelor se realizeaz\u0103 \u00een conformitate cu legisla\u021bia aplicabil\u0103 din Republica Moldova, \u00een special <strong>Legea nr. 133\/2011 privind protec\u021bia datelor cu caracter personal<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Operatorul de date<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Denumire:<\/strong> ELAND SHOP S.R.L.<br><strong>IDNO:<\/strong> 1026605000510<br><strong>Adres\u0103 juridic\u0103:<\/strong> MD-2002, bulevardul Decebal 6, etaj 4, mun. Chi\u0219in\u0103u, Republica Moldova<br><strong>Telefon:<\/strong> +373 79 625 362<br><strong>Email:<\/strong> <a href=\"mailto:eland.shop.md@gmail.com\" data-type=\"mailto\" data-id=\"mailto:eland.shop.md@gmail.com\">eland.shop.md@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen sensul legisla\u021biei privind protec\u021bia datelor, ELAND SHOP S.R.L. are calitatea de operator de date pentru prelucr\u0103rile descrise \u00een aceast\u0103 politic\u0103. Legea moldoveneasc\u0103 urm\u0103re\u0219te protec\u021bia drepturilor \u0219i libert\u0103\u021bilor persoanei fizice \u00een ceea ce prive\u0219te prelucrarea datelor cu caracter personal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Ce date colect\u0103m<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen func\u021bie de modul \u00een care utiliza\u021bi site-ul, putem colecta urm\u0103toarele date:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">a) La plasarea unei comenzi<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">prenume, nume, nume companie dac\u0103 este furnizat, \u021bar\u0103\/regiune, adres\u0103 de livrare, detalii suplimentare de adres\u0103, municipiu\/localitate, jude\u021b\/raion, num\u0103r de telefon, adres\u0103 de email dac\u0103 este furnizat\u0103, noti\u021be privind comanda, precum \u0219i informa\u021bii despre produsele comandate, metoda de livrare \u0219i suma comenzii.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">b) La crearea unui cont<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">date de identificare \u0219i contact, date asociate comenzilor \u0219i istoricul contului.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">c) La transmiterea unei recenzii sau a unui mesaj<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">numele sau identificatorul furnizat, datele de contact introduse de utilizator \u0219i con\u021binutul mesajului sau al recenziei.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">d) Date colectate automat<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">adresa IP, informa\u021bii despre browser, dispozitiv, comportamentul de navigare \u0219i date colectate prin cookie-uri sau tehnologii similare, \u00een m\u0103sura \u00een care acestea sunt active pe site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aceste categorii de date sunt compatibile cu regulile generale privind prelucrarea datelor personale prev\u0103zute de legisla\u021bia aplicabil\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Scopurile prelucr\u0103rii<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Prelucr\u0103m datele personale pentru urm\u0103toarele scopuri:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>procesarea, confirmarea \u0219i administrarea comenzilor;<\/li>\n\n\n\n<li>livrarea produselor;<\/li>\n\n\n\n<li>comunicarea cu clien\u021bii \u00een leg\u0103tur\u0103 cu comenzile, livrarea sau solicit\u0103rile transmise;<\/li>\n\n\n\n<li>emiterea documentelor fiscale \u0219i respectarea obliga\u021biilor contabile \u0219i fiscale;<\/li>\n\n\n\n<li>administrarea contului de client;<\/li>\n\n\n\n<li>publicarea \u0219i gestionarea recenziilor;<\/li>\n\n\n\n<li>\u00eembun\u0103t\u0103\u021birea func\u021bion\u0103rii site-ului \u0219i a experien\u021bei utilizatorilor;<\/li>\n\n\n\n<li>transmiterea comunic\u0103rilor promo\u021bionale, atunci c\u00e2nd acest lucru este permis de lege;<\/li>\n\n\n\n<li>protejarea intereselor legitime ale societ\u0103\u021bii \u0219i prevenirea abuzurilor.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Principiile legalit\u0103\u021bii, echit\u0103\u021bii, transparen\u021bei, limit\u0103rii scopului \u0219i securit\u0103\u021bii prelucr\u0103rii sunt prev\u0103zute de cadrul legal \u00een materie de protec\u021bia datelor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Temeiul juridic al prelucr\u0103rii<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Prelucr\u0103m datele dumneavoastr\u0103, dup\u0103 caz, \u00een unul sau mai multe dintre urm\u0103toarele temeiuri:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>executarea contractului sau efectuarea demersurilor necesare \u00eenainte de \u00eencheierea acestuia;<\/li>\n\n\n\n<li>\u00eendeplinirea unei obliga\u021bii legale;<\/li>\n\n\n\n<li>consim\u021b\u0103m\u00e2ntul dumneavoastr\u0103, acolo unde acesta este necesar;<\/li>\n\n\n\n<li>interesul legitim al operatorului, \u00een m\u0103sura \u00een care nu prevaleaz\u0103 drepturile \u0219i libert\u0103\u021bile persoanei vizate.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aceast\u0103 structur\u0103 este \u00een linie at\u00e2t cu legea na\u021bional\u0103, c\u00e2t \u0219i cu principiile europene consacrate de GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Comunic\u0103ri comerciale \u0219i marketing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ne furniza\u021bi datele de contact, acestea pot fi utilizate pentru a v\u0103 transmite informa\u021bii despre oferte, promo\u021bii sau nout\u0103\u021bi privind produsele ELAND, prin email sau SMS, <strong>numai \u00een condi\u021biile permise de lege<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simplul fapt c\u0103 un client introduce adresa de email \u00een cadrul unei comenzi nu trebuie tratat automat ca acord pentru marketing. Din acest motiv, comunic\u0103rile promo\u021bionale ar trebui trimise doar atunci c\u00e2nd exist\u0103 un temei legal corespunz\u0103tor, iar acolo unde este necesar, pe baza consim\u021b\u0103m\u00e2ntului exprimat \u00een mod clar. Consim\u021b\u0103m\u00e2ntul poate fi retras oric\u00e2nd, f\u0103r\u0103 a afecta legalitatea prelucr\u0103rii efectuate anterior retragerii. Regulile privind consim\u021b\u0103m\u00e2ntul \u0219i drepturile persoanei vizate se reg\u0103sesc at\u00e2t \u00een legea na\u021bional\u0103, c\u00e2t \u0219i \u00een standardul GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Cui putem transmite datele<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nu vindem \u0219i nu \u00eenchiriem datele dumneavoastr\u0103 personale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Datele pot fi transmise, strict \u00een m\u0103sura necesar\u0103, c\u0103tre:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>furnizori de servicii de livrare, inclusiv <strong>Nova Poshta<\/strong> \u0219i <strong>Fan Courier<\/strong>;<\/li>\n\n\n\n<li>furnizori de servicii tehnice, IT, mentenan\u021b\u0103 sau administrare a site-ului;<\/li>\n\n\n\n<li>furnizori de servicii necesare comunic\u0103rii cu clien\u021bii;<\/li>\n\n\n\n<li>autorit\u0103\u021bi publice sau institu\u021bii competente, atunci c\u00e2nd exist\u0103 o obliga\u021bie legal\u0103 sau o solicitare \u00eentemeiat\u0103.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Transmiterea c\u0103tre ter\u021bi trebuie s\u0103 respecte regulile de legalitate \u0219i securitate a prelucr\u0103rii. CNPDCP subliniaz\u0103 rolul operatorilor \u00een asigurarea protec\u021biei datelor \u0219i a m\u0103surilor adecvate de confiden\u021bialitate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Plata comenzilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen prezent, plata comenzilor se face la primirea comenzii, \u00een numerar sau cu cardul, \u00een func\u021bie de posibilit\u0103\u021bile curierului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul nu este descris aici ca stoc\u00e2nd date complete ale cardului bancar. \u00cen m\u0103sura \u00een care plata se realizeaz\u0103 la curier, datele financiare sensibile nu sunt prelucrate de site \u00een aceea\u0219i manier\u0103 ca \u00een cazul unui procesator online de pl\u0103\u021bi. Aceast\u0103 formulare este mai sigur\u0103 juridic dec\u00e2t o promisiune tehnic\u0103 prea larg\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. C\u00e2t timp p\u0103str\u0103m datele<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0103str\u0103m datele personale numai pe perioada necesar\u0103 pentru \u00eendeplinirea scopurilor pentru care au fost colectate, inclusiv pentru administrarea comenzilor, comunicarea cu clien\u021bii, respectarea obliga\u021biilor legale \u0219i, dac\u0103 este cazul, pentru activit\u0103\u021bi de marketing desf\u0103\u0219urate \u00een condi\u021biile legii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Atunci c\u00e2nd datele sunt incluse \u00een documente contabile, fiscale sau alte eviden\u021be a c\u0103ror p\u0103strare este impus\u0103 de lege, acestea vor fi p\u0103strate pe durata prev\u0103zut\u0103 de legisla\u021bia aplicabil\u0103. Legea contabilit\u0103\u021bii \u0219i raport\u0103rii financiare impune p\u0103strarea \u0219i protejarea documentelor contabile, iar pentru multe eviden\u021be justificative termenul utilizat \u00een practic\u0103 este de cel pu\u021bin 5 ani.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La expirarea termenelor aplicabile, datele vor fi \u0219terse, anonimizate sau distruse \u00een condi\u021bii de securitate, dup\u0103 caz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Drepturile dumneavoastr\u0103<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen condi\u021biile prev\u0103zute de lege, ave\u021bi urm\u0103toarele drepturi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dreptul la informare;<\/li>\n\n\n\n<li>dreptul de acces la date;<\/li>\n\n\n\n<li>dreptul la rectificare;<\/li>\n\n\n\n<li>dreptul la \u0219tergere, \u00een limitele legii;<\/li>\n\n\n\n<li>dreptul la restric\u021bionarea prelucr\u0103rii;<\/li>\n\n\n\n<li>dreptul de opozi\u021bie;<\/li>\n\n\n\n<li>dreptul la portabilitatea datelor, atunci c\u00e2nd este aplicabil;<\/li>\n\n\n\n<li>dreptul de a v\u0103 retrage consim\u021b\u0103m\u00e2ntul;<\/li>\n\n\n\n<li>dreptul de a depune o pl\u00e2ngere la autoritatea competent\u0103.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen Republica Moldova, autoritatea de supraveghere \u00een domeniul protec\u021biei datelor este <strong>Centrul Na\u021bional pentru Protec\u021bia Datelor cu Caracter Personal<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru exercitarea drepturilor dumneavoastr\u0103, ne pute\u021bi contacta la: <strong><a href=\"mailto:eland.shop.md@gmail.com\" data-type=\"mailto\" data-id=\"mailto:eland.shop.md@gmail.com\">eland.shop.md@gmail.com<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Cereri de \u0219tergere<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 solicita\u021bi \u0219tergerea datelor dumneavoastr\u0103, vom analiza solicitarea \u0219i \u00eei vom da curs \u00een m\u0103sura \u00een care nu exist\u0103 o obliga\u021bie legal\u0103 de p\u0103strare sau un alt temei legitim care justific\u0103 reten\u021bia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De exemplu, anumite date pot fi p\u0103strate \u00een continuare atunci c\u00e2nd acest lucru este necesar pentru:<br>respectarea obliga\u021biilor contabile \u0219i fiscale, solu\u021bionarea reclama\u021biilor, ap\u0103rarea drepturilor noastre sau conformarea cu cerin\u021be impuse de autorit\u0103\u021bi. Legea contabilit\u0103\u021bii cere protejarea \u0219i p\u0103strarea documentelor aferente faptelor economice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Securitatea datelor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Aplic\u0103m m\u0103suri tehnice \u0219i organizatorice adecvate pentru a proteja datele personale \u00eempotriva accesului neautorizat, pierderii, distrugerii, modific\u0103rii sau divulg\u0103rii nepermise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aceste m\u0103suri pot include controlul accesului la informa\u021bii, limitarea accesului la personal autorizat, m\u0103suri de securitate la nivelul site-ului \u0219i proceduri interne de gestionare a datelor. At\u00e2t legea din Republica Moldova, c\u00e2t \u0219i standardul GDPR prev\u0103d necesitatea unor m\u0103suri adecvate de securitate raportate la riscurile prelucr\u0103rii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Cookie-uri \u0219i tehnologii similare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul poate utiliza cookie-uri \u0219i tehnologii similare pentru func\u021bionarea corect\u0103 a paginilor, memorarea preferin\u021belor, analizarea traficului \u0219i, dup\u0103 caz, pentru activit\u0103\u021bi de promovare \u0219i remarketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00centruc\u00e2t nu ai confirmat \u00eenc\u0103 exact ce instrumente de analiz\u0103 sau marketing sunt active, este mai corect juridic s\u0103 formulezi aceast\u0103 sec\u021biune \u00een termeni generali \u0219i s\u0103 publici separat o <strong>Politic\u0103 de Cookie-uri<\/strong> dup\u0103 ce stabile\u0219ti dac\u0103 folose\u0219ti Google Analytics, Meta Pixel, Google Ads, TikTok Pixel sau alte servicii. CNPDCP trateaz\u0103 protec\u021bia datelor \u0219i confiden\u021bialitatea ca obliga\u021bii continue ale operatorilor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">14. Modific\u0103ri ale politicii<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a actualiza aceast\u0103 Politic\u0103 de Confiden\u021bialitate ori de c\u00e2te ori este necesar, inclusiv pentru a reflecta schimb\u0103ri legislative, opera\u021bionale sau tehnice. Versiunea actualizat\u0103 va fi publicat\u0103 pe aceast\u0103 pagin\u0103 \u0219i va produce efecte de la data public\u0103rii. Trecerea viitoare la noul cadru legal moldovenesc \u00een materie de protec\u021bia datelor poate impune actualiz\u0103ri suplimentare.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">15. Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru \u00eentreb\u0103ri, solicit\u0103ri sau exercitarea drepturilor privind protec\u021bia datelor, ne pute\u021bi contacta la:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ELAND SHOP S.R.L.<\/strong><br>MD-2002, bulevardul Decebal 6, etaj 4, mun. Chi\u0219in\u0103u, Republica Moldova<br><strong>Telefon:<\/strong> +373 79 625 362<br><strong>Email:<\/strong> <a href=\"mailto:eland.shop.md@gmail.com\" data-type=\"mailto\" data-id=\"mailto:eland.shop.md@gmail.com\">eland.shop.md@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ultima actualizare:<\/strong> 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Politica de Confiden\u021bialitate 1. Informa\u021bii generale Confiden\u021bialitatea datelor dumneavoastr\u0103 cu caracter personal reprezint\u0103 o prioritate pentru ELAND SHOP S.R.L..Prin aceast\u0103 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1497,"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/pages\/3\/revisions\/1497"}],"wp:attachment":[{"href":"https:\/\/eland.md\/ru\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}